Refund policy

NeverCramp Return Policy

Thank you for choosing NeverCramp! We are committed to providing you with a high-quality product that supports your active lifestyle. Please review our return policy carefully:

1. No Refunds on Opened Packages: Due to the nature of our product, we cannot accept returns or issue refunds once the packaging has been opened.

2. Eligibility for Return: Refunds will only be granted for items that are returned in their original, unopened packaging and in resellable condition.

3. Return Timeframe: All return requests must be initiated within 30 days of the original purchase date.

4. Proof of Purchase: A valid proof of purchase (e.g., receipt or order confirmation) must accompany all return requests.

5. Return Process: To initiate a return, please contact our customer service team at [email address or phone number] with your order details. Upon approval, further instructions will be provided.

6. Shipping Costs: Customers are responsible for return shipping costs unless the product arrived damaged or defective in its unopened state.

We appreciate your understanding of this policy, as it allows us to ensure the integrity and quality of our product for all customers.

If you have any questions or concerns, don’t hesitate to reach out to our support team.

Thank you for your support!
The NeverCramp Team